07927 711541

SCRUB-A-DUB DOG CLUB

Where style meets wagging tails

Leah Hepplestone

Hi, I’m Leah,

I've been working with animals for the past 10 years, starting at a local riding school when I was 12. From a young age, I knew I wanted to have my own business involving our furry friends. Over the years, I’ve worked with horses and dogs on a freelance basis, and now I’ve decided it’s the right time to take things to the next level — dog grooming.

I believe every dog deserves the best care possible, and grooming is a huge part of that. It's essential to maintain your dog's coat to keep them feeling healthy, happy, and looking their best. I couldn’t think of a better way to spend my days than helping your pooches look and feel fabulous.

I am IPET Level 3 qualified after training with career hounds.

I am fully insured and I work from home

I believe every dog should be as comfortable as possible during their visit to the salon and receive 100% of my time and attention. Therefore, I operate on a one-on-one basis.

Don't let your fabulous pooch miss out..

The perfect salon experience

At our grooming salon, we strive to ensure that every dog receives the highest level of care and attention during their visit. To make sure your pet’s grooming experience is as stress-free and enjoyable as possible, we have a few important policies in place. These guidelines help us maintain a safe, clean, and comfortable environment for all our clients.

Behaviour

Behavioural Issues must be honestly disclosed prior to grooming.

Failure to do so may result in extra charges if extra time.

I reserve the right to terminate a groom should the dog be too fearful or stressed to continue, or the dog poses a risk to itself or me.

Fearful dogs are welcome, however a rehabilitation programme may be set in place to re-train your dog to be groomed in a relaxed and comfortable manner.

This may require more frequent appointments until your dog's behaviour improves or he/she learns to be groomed without fear

Matting

In the event that your dog’s coat needs to be clipped down due to severe matting. Scrub a Dub is not liable for any post grooming effects such as skin irritation in matted areas or redness (which is not without risk). We will always prioritise the welfare of the dog and our priority in this instance is to reduce discomfort or stress.

Small areas of minimal matting can be brushed out for a • maximum of 15 minutes on dogs that are comfortable with the procedure. This will be at our discretion whether the dog j is tolerating the de-matting.

More severe cases of matting may require a complete shave of the coat. This can result in a very short coat length, however much more comfortable for the dog.

Advice on maintaining a well-kept coat is available from me upon request

We will always call to contact the primary person on file, plus any other contacts we have for your pet prior to carrying out any de-matting or shaving, however if we cannot reach you we will perform the process required for the severity of the matted coat.

Flea Policy

If you discover your dog has fleas prior to your appointment, please let us know as soon as possible. We will rearrange appointments for dogs with fleas wherever we can to prevent contamination.

If the dog arrives to their appointment with fleas we will reject the dog, and you must pay the full price of your appointment.

It is possible however, that we only discover fleas on your dog when bathing or grooming has already commenced. In this instance, we will continue to groom your dog, however we have to use preventative measures to stop the spread of them to other animals in our care.

Cancellation / No show policy.

Appointments can be re-arranged or cancelled up to 48hrs prior to your scheduled appointment time without charge.

If you contact us with less than 24 hrs notice then a cancellation fee of 100% of your appointment. If you fail to contact us and do not attend your appointment, you will be charged the full cost of the appointment

If you would like to book an appointment following a no-show, please note you will be required to pay for the next appointment upon booking in addition to your missed booking.

Late Arrivals

We have strict appointment times in the salon to allow enough time to complete grooms to a high standard in a stress-free environment. We ask customers to attend their appointments promptly.

If you are unable to attend an appointment on-time, we will try to accommodate your dog as much as possible, however this can result in the whole groom not being performed if the groomer runs out of time.

If you are running 20 minutes or more late, we have the right to refuse to groom, and it will be Í treated as a no show.

Some of our glamorous clients

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We reward our loyal customers

Buy 5 services and get the 6th one free

scrub-a-dub loyalty card

What Our Happy Clients Say

Picked my cockapoo up today, and it’s the best cut I’ve seen her have. Lovely establishment and had a very friendly and professional feel to it. So thanks again!

Tom F

Absolutely over the moon with what Leah done with my 2 spaniels!

Eden M

Highly recommend Leah, she is so lovely and caring.

Sue M

100% recommend Leah to pamper your babies, she’s been Amazing can’t thank you enough. Bella looks beautiful!

Alex S

Fern looks and smells amazing after her pamper, will definitely be bringing her on a regular basis, thank you Leah Xx

Stacey F

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Address

75 Wentworth Road

Jump, Barnsley

S74 0JX

Contact

Leahhep2000@yahoo.co.uk

07927 711541

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